Legal Notice
Business: Croatianly yours, vl. Ivana Srezović
Owner: Ivana Srezović
Address: Ulica braće Cvijića 32, 10110 Zagreb, Croatia
Website: https://croatianlyyours.com
Contact: [email protected]
OIB: 37831450060
VAT ID: HR37831450060
Reg. no.: 98209256
Bank account:
IBAN: HR6524020061140400698
SWIFT/BIC: ESBCHR22
Erste&Steiermärkische Bank d.d.
Cookie Policy
Introduction
Our website, https://croatianlyyours.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
Cookies
Technical or functional cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, choosing language options, or submitting forms. These cookies do not store personally identifiable information.
Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
Placed cookies
Polylang
- We use Polylang to manage languages on the website and remember the user’s language selection.
- The cookie pll_language is functional and persistent.
- It stores the user’s chosen language settings.
- No data is shared with third parties. For more information, see the Polylang Privacy Statement.
Google Analytics
- We use Google Analytics to collect anonymous statistics about how visitors use our website, helping us improve content and usability.
- The cookies _ga_* (expires after 1 year) and _ga (expires after 2 years) are used to store and count pageviews.
- These are classified as Statistics cookies.
- Data may be processed by Google Ireland Limited. For more information, see the Google Analytics Privacy Statement.
Microsoft Clarity
- We use Microsoft Clarity for heat maps and screen recordings. It helps us understand how visitors navigate our site.
- The cookie _clsk (expires after 1 day) stores and combines pageviews by a user into a single session recording.
- For more information, please read the Microsoft Clarity Privacy Statement.
Complianz
- We use the Complianz plugin to manage cookie consent preferences and ensure compliance with privacy regulations.
- The cookies cmplz_functional, cmplz_statistics, cmplz_preferences, and cmplz_marketing are functional cookies that store your cookie consent preferences.
- These cookies are stored for 365 days (1 year).
- No data is shared with third parties. For more information, see the Complianz Privacy Statement.
Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the top of this page. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
Updates to this Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be published on this page with the updated revision date.
This Cookie Policy was last updated on 8 January 2026.
Privacy Policy
Introduction
This Privacy Policy describes how Croatianly yours (“we,” “our,” or “us”) collects, uses, and protects your personal data when you visit our website https://croatianlyyours.com (the “Website”) or contact us through the contact form.
What is personal data?
Personal data is any information relating to an identified or identifiable individual. This includes information such as your name, email address, IP address, or any other details that could identify you directly or indirectly.
Processing of personal data refers to any action or set of actions performed on personal data, whether by automated or manual means — such as collection, recording, organization, storage, use, disclosure, or deletion.
How and for what purpose we collect personal data
We collect your personal data in the following situations:
- when you contact us directly through the contact form on our website https://croatianlyyours.com to request information or send an inquiry;
- when you write to us via our contact email [email protected];
- when cookies and analytics tools collect information about your website usage, provided you have given your consent.
If you are under 18, please do not provide any information without the consent of a parent or guardian. We use your personal data exclusively to:
- respond to your messages and inquiries;
- improve and maintain our website’s functionality;
- analyze website traffic to optimize user experience (only with your consent);
- comply with legal obligations related to data protection and record-keeping.
Depending on your interaction, we may collect the following categories of data:
- identification and contact data: name, email address;
- message content: any information you voluntarily include in your message or file upload;
- website usage data: IP address, browser type, pages visited, date and time of visit, time spent on pages (collected via cookies and analytics tools).
We do not collect or store any payment data, as our website does not process payments.
Legal bases for data processing
Your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and Croatian data protection laws. You may withdraw your consent at any time by emailing us at [email protected].
We do not sell or rent your personal data. However, your data may be shared with trusted third-party service providers necessary for the operation of our website. Some of our service providers may transfer data outside the European Economic Area (EEA).
How we keep your data safe
We use appropriate technical and organizational security measures to protect your personal data, including:
- restricted access based on the “need to know” principle;
- secure transmission of collected data (HTTPS encryption);
- regular website updates and security checks;
- secure storage and backup procedures;
- anonymization or deletion of data when no longer needed.
All form submissions are securely transmitted to our email inbox and not stored on the public server. We do not share your messages or files with third parties except as necessary to maintain or secure our website.
Links to other websites
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any websites you visit.
Your rights
You have the following rights under the GDPR:
- Right of access: to know whether we process your personal data and to obtain a copy.
- Right to rectification: to correct inaccurate or incomplete information.
- Right to erasure (“right to be forgotten”): to request deletion of your personal data when legally possible.
- Right to restrict processing: to limit how we process your data.
- Right to data portability: to receive your data in a structured, machine-readable format.
- Right to object: to object to processing based on legitimate interest.
- Right to withdraw consent: at any time, without affecting the lawfulness of prior processing.
To exercise these rights, please contact us at [email protected].
If you believe your data has been mishandled, you also have the right to lodge a complaint with the Croatian Data Protection Authority (AZOP). Website: azop.hr.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Data collected via cookies is retained in accordance with our Cookie Policy.
Children’s privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal data, please contact us immediately so we can delete it.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
This Privacy Policy was last updated on 8 January 2026.